Privacy Policy

Last Updated: October 2024

1. Introduction

Moveless ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us when you:

  • Fill out our contact form (name, email, phone, message)
  • Communicate with us via email or phone
  • Apply to lease a property

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Process property lease applications
  • Send you information about properties that may interest you
  • Comply with legal obligations
  • Improve our website and services

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose
  • Contract: Processing is necessary for a contract we have with you
  • Legal obligation: Processing is necessary for us to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 2 years.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

  • Right to access: You can request copies of your personal data
  • Right to rectification: You can request correction of inaccurate data
  • Right to erasure: You can request deletion of your data
  • Right to restrict processing: You can request that we restrict processing of your data
  • Right to data portability: You can request transfer of your data to another organization
  • Right to object: You can object to our processing of your data

To exercise any of these rights, please contact us at the details provided below.

7. Cookies

Our website may use cookies to improve your experience. Please see our Cookie Policy for more information.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. However, please note that no method of transmission over the internet is 100% secure.

9. Third-Party Services

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as required by law or as necessary to provide our services.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Moveless
Email: privacy@moveless.co.uk

For complaints about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.